The Gateway Community College Business Office is responsible for managing all student accounts including processing payments and installment plans, applying waivers, generating bills, coordinating collection efforts and processing refunds. Our office is located on the first floor of the Long Wharf Campus. Please contact us if you have any questions related to your account. Main Number: (203) 285-2009.
Tuition and Fees
Tuition and fees rates are established by the Board of Trustees for Connecticut Community-Technical Colleges. For a complete up-to-date listing of Gateway’s tuition and fees please visit their website at http://www.commnet.edu/finance/tuition.asp and click on the appropriate term.
Payment Policies
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(Including financial aid students and students who register on the Web)
Payment, financial aid award or a 3rd party voucher is due when you register. Your registration is not complete until your payment is received.
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For all students, payment, financial aid award or a 3rd party voucher is due when you register. Your registration is not complete until your payment is received.
During early and regular registration periods classes are automatically dropped without a notice after a 3 day grace period if payment arrangements have not been made. There is no grace period for students who register the week before the start of the term of during the Add/Drop period. Students who register on the web may not receive an additional invoice from the college.
Financial Aid Students
Since payment is required to reserve your seat in a class and to complete the registration process, students are encouraged to complete the financial aid application process early. Please follow this link to our Financial Aid Office where you will find complete instructions on how to view the status of your award. Students who have not successfully completed the financial aid process are expected to pay at the time of registration in accordance with payment policies. The College does however offer an installment plan to assist students.
Financial Aid Students who use their award to reserve a seat in class and to complete the registration process are responsible for their charges if financial aid is not awarded or is rescinded for any reason.
3rd Party Vouchers
Students who use an authorized third party voucher as payment are responsible for their charges if voucher is not honored.
Early Registration Option
(applies to spring and fall terms only, excludes classes offered through the Division of Corporate and Continuing Education)
To reserve your classes until the tuition due date pay just the fees when you register. You must pay your balance by the Tuition Due Date or your classes will be dropped without notice and your non-refundable deposits will be forfeited.
Checks Returned by the Bank
Students who present checks that are returned from the Bank for any reason must replace them with cash, money order, or bank check within seven days (one week) of the college's receipt of notification by the bank. A fee of $25 will also be charged to the student's account.
Failure to Pay
Failure to pay balances in full by the specified dates will result in the college placing a hold on your account. This hold will bar you from registration privileges. In addition, the account will be turned over to a collection agency and you may also be liable for the cost of collection.
Where and How to Pay
We accept cash (Long Wharf Campus only please), checks, VISA and MasterCard. During the Fall and Spring semesters, the college also offers a Tuition Installment Payment Plan to students whose accounts are in good standing.
- Avoid the lines - Students may pay online using VISA or MasterCard at http://my.commnet.edu
- To pay in person, visit the Long Wharf Cashier’s Window weekdays from 8:30 AM to 4:00 PM and until 7:00 PM during extended Long Wharf campus registrations.
- If you wish to pay after hours or would like to make a payment at the North Haven Campus you can use the drop off boxes located adjacent to the Business Offices at either campus (checks and credit card authorizations only please).
Tuition Installment Payment Plan
We offer a tuition installment payment plan for students with accounts in good standing who are enrolled in six or more credits in the Fall and Spring semesters. This plan cannot be used to finance charges associated with courses offered through our Continuing Education Division. The College defines accounts in good standing to be accounts which are paid in full for prior semesters in a timely fashion.
The Installment Plan allows a student to defer payment of seventy-five percent (75%) of tuition charges until the 45th day of the semester. Twenty-five percent (25%) of tuition and all other student charges (including nonrefundable fees) must be paid at the time of plan enrollment. The cost for the plan is $25. Please visit the Long Wharf Cashiers window to enroll.
Important Notice for Installment Plan Students: If you reduce your course load, the charges you owe may not be reduced. Please refer to the College's Refund Policy or speak with a Cashier for more details.
Return of Title IV Funds: The College maintains a fair and equitable refund policy as mandated by the U.S. Dept of Education regulations. These refund and repayment rules only apply to students who withdraw completely and/or otherwise fail to complete the current period of enrollment. Please see our College Catalog or speak with the Financial Aid Office for more information.
Charge Adjustments, Refund Policies and Procedures
If the college cancels a course, a full refund of all charges (except application fees) will be issued unless you select a replacement course. If you do not elect this option you will receive a refund check in the mail.
Refunds are issued in the form of a check. Please allow up to 2 to 4 weeks for processing as refunds may not be processed until checks clear the bank.
- College Service, Student Activity and the one-time Application Fees are nonrefundable.
- Tuition, Laboratory and Studio Course Fees
- To be eligible for a charge adjustment and/or refund of Tuition, Laboratory and Studio Course Fees, students must officially withdraw in the Records Office by specific deadlines.
- To be eligible for a charge adjustment and/or refund of extension fees for courses offered through our Continuing Education Division, you must officially withdraw in the Records Office no later than one business day prior to the first day of class. Please note: College Service, Student Activity and the one-time Application Fees are nonrefundable. No refunds will be made once the class has met. All other fees are nonrefundable.
- Students Entering Armed Services:100% of Tuition and fees will be granted to students who enter the armed services before earning degree credit in any semester, provided that he/she submits in writing a notice of withdrawal and a certified copy of enlistment papers.
Exceptions/Appeals of Charge Adjustment/Refund Policies: Any exception to the College's Refund Policy must be submitted to the Director of Finance in writing with a detail description of the circumstances. Circumstances that will not be considered are: changes in job, normal illness, poor decision or change of mind by a student regarding course selection, or dissatisfaction with course content. Regardless of circumstances, refund requests cannot be considered after the 14th calendar day of the semester (for tuition) or after the second class meeting (for extension courses).
If you have any questions regarding your account, please stop by the Business Office in Room 128 on the Long Wharf Campus or contact us at:
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Gateway Community College
Business Office/Payments
60 Sargent Drive
New Haven, CT 06511
Please reference your Banner Student ID number on all correspondences.
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Business Office Contacts
- Payment, installment plan and other general account questions: (203) 285-2009, (203) 285-2003 or (203) 285-2008
- Third Party Vouchers: (203) 285-2006
- Collection: (203) 285-2003
- Refunds: (203) 285-2002